LG ThinQ

Smart Home Devices Manager

Connect your IoT home appliances to the LG ThinQ app and transform your living space into a seamlessly integrated smart home ecosystem.

Enjoy effortless product control, smart care, and convenient automation in one simple solution.

■ Discover the convenience of smart home appliances through the Home tab.

• Control your IoT home appliances from anywhere with our intuitive app.
• Receive personalized recommendations for managing your appliances, tailored to your usage history.

■ Experience ThinQ UP appliances that evolve with you.

• Personalize your home with customizable start and end melodies for different appliances.
• Enhance your appliance functionality by downloading new cycles for your washing machine, dryer, styler, and dishwasher.

■ Discover new ways to use your home appliances.

• Explore special laundry care techniques in the Discover tab to get the most out of your appliances.

■ Create smart routines to match your needs.

• Start your day effortlessly with routines that automatically turn on lights and your air purifier.
• Save energy while on vacation by setting routines to automatically turn off your products.

■ Monitor your energy consumption data quickly.

• Use Energy Monitoring to compare your power usage with that of your neighbors.
• Set energy-saving goals and receive usage status notifications to help you manage your consumption more efficiently.

■ Handle everything from troubleshooting to service requests directly from the app.

• Utilize the Smart Diagnosis function to check your product's status in real-time.
• Easily book a service visit from a professional engineer for thorough diagnosis and inspection.

■ Ask our AI-powered chatbot about ThinQ home appliances 24/7.

• Get instant, tailored answers from our chatbot regarding your product's situation and condition.

■ Conveniently reference LG home appliance manuals in one place.

• Access a comprehensive range of content, including function descriptions and essential usage solutions for your products.

※ Services and features may vary depending on your product model and your country or region of residence.

The accessibility API is used solely to transmit signals from the TV remote control to your smartphone when using the 'View Phone Screen on TV's Larger Screen' function in the LG ThinQ app. We do not collect or use your information beyond the minimum required to operate your smartphone.

Access Permissions

To provide our service, optional access permissions are required as outlined below. Even if you do not allow optional access permissions, you can still use the basic functions of the service.

[Optional Access Permissions]

• Calls: To contact the LG Service Center.
• Location: To find and connect to nearby Wi-Fi when registering the product, set and save your home location in Manage Home, search for and use information about current locations such as weather, and check your current location in the "Smart Routines" function.
• Nearby devices: To find and connect to nearby Bluetooth devices when adding a product to the app.
• Camera: To take a profile picture, share a home or account scanned from a QR code, add products recognized by QR codes, take and attach photos in "1:1 Inquiry," record and store purchase receipts when registering additional information about the product, and use the AI oven Cooking Record feature.
• Files and media: To attach and set your profile picture in Photos, take and attach photos in "1:1 Inquiry," and record and store purchase receipts when registering additional information about the product.
• Microphone: To check product status via Smart Diagnosis.
• Notifications: Essential for receiving updates on product status, important notices, benefits, and information.

What's New in the Latest Version 5.0.30250

Last updated on Sep 4, 2024

• Inquire 1:1 using 'Chat with LG' for a quick response.
• When a product registration is paused, continue from your last saved point easily with our new Easy Retry feature.