Mein o2

The "My o2" app is your go-to destination for a seamless and efficient management of your mobile services, whether you're on a contract or a prepaid plan. This multiple award-winning app brings a host of important services and benefits directly to your fingertips, anytime and anywhere.

For contract customers, the app offers a comprehensive suite of features to help you stay on top of your account. You can easily check your consumption, including data usage at home and abroad, as well as telephony and SMS outside of flat rates. This feature is also available as a convenient home widget. Delve into your tariff details, book additional options, and manage your customer data on the go. Viewing invoices and itemized bills (EVN) is a breeze, and you can handle SIM and contract services such as number portability, eSIM orders and activations, and manage third-party services. Plus, you can perform a live check of the o2 network and submit fault reports. Don't miss out on the monthly new customer benefits through our Priority loyalty program.

Prepaid customers can also enjoy a range of services through the Mein o2 app. Keep track of your used data volume and units, including minutes and SMS. Monitor your current credit and top it up with ease. You can change your tariff or book additional options, and update your customer data conveniently while on the move. The app also allows for a live check of the o2 network.

For My Handy customers, the app provides valuable information on your contract, offers a digital version of your invoice, gives insights into your installment plan, and facilitates early payment options.

Please note that the Mein o2 app is designed for o2 private customers. Business customers should use the »o2 Business App«, while Alice Mobile connections and third-party providers are not supported.

It's important to be aware that this app relies on the online services of Telefónica Germany, and constant availability cannot be guaranteed. To make the most of the Mein o2 app, you'll need an account at o2online.de.