Admin app

Dear Customer,

Welcome to our enhanced Customer Relationship Management application, designed to streamline your experience with our services. Here's what you can expect from our user-friendly app:

• Data Usage Tracking: Easily monitor how much data you've downloaded and uploaded since your last connection to our server. Stay on top of your data usage with just a few taps.

Internet Package Management: Seamlessly request changes to your internet package directly through our app. Customize your plan to fit your needs without the hassle.

Router Connectivity Test: Utilize the "Router Connectivity Test" feature to check if your WiFi signal is functioning correctly from your router to your device. If there's an issue, our app will guide you through the solution steps.

Support Ticket System: Open a "Support Ticket" for any assistance you need. Communicate directly with our technical team via messaging, eliminating the need to call our office.

Convenient Bill Payments: Pay your monthly bill effortlessly through our app using the bKash payment gateway, with no additional charges. It's quick, secure, and hassle-free.

Payment History Review: Access your payment history at any time to keep track of your transactions and ensure everything is in order.

Real-Time Notifications: Stay informed with instant notifications about internet disruptions, special offers, and important news directly through the app.

Mobile Data Accessibility: Continue to use our services via mobile data. If your connection is cut due to an unpaid bill, you can quickly resolve this by paying through the app using mobile data or any internet connection, and your service will be automatically reconnected.

Client Support & Ticket System: Even if you're completely disconnected from our internet, you can still open a support ticket using mobile data through our "Client Support & Ticket System." Our dedicated support team will address your issue promptly.

Our app is designed to provide you with a seamless and efficient way to manage your internet services. Enjoy the convenience and control at your fingertips.