MuniMobile

MuniMobile is the ultimate companion for navigating San Francisco's public transit system, brought to you by the San Francisco Municipal Transportation Agency (SFMTA). Designed to enhance your travel experience, this app offers a comprehensive set of features including mobile ticketing, real-time transit updates, and sophisticated trip planning. With MuniMobile, you can effortlessly purchase tickets using a debit/credit card, PayPal, or Apple Pay, and activate them before boarding. It's your all-in-one solution to keep moving smoothly, without the need for cash or paper tickets.

Features of MuniMobile:

Convenience: Say goodbye to paper tickets and the hassle of finding change. With MuniMobile, you can instantly purchase and use fares right from your phone.

Payment Options: Flexibility at your fingertips—buy fares with a debit/credit card, PayPal, or Google Pay.

Multiple Tickets: Keep multiple tickets stored on your phone for future use, ensuring you're always ready to travel.

Group Travel: Make group trips a breeze by easily purchasing multiple fares for all your companions.

Secure System: Enjoy peace of mind with a secure system for registering your payment methods.

FAQs:

Do I need an Internet connection to purchase tickets?

• Yes, you need an Internet connection to buy tickets, but once purchased, you can activate and use them offline.

What if my phone battery dies?

• To avoid issues, plan ahead and keep your phone charged to ensure you always have a valid fare.

Can I transfer my tickets to a new phone?

• Absolutely, just create an account before purchasing tickets. This allows you to transfer any unused tickets to a new device. Remember, only unused tickets can be transferred.

How to Use This App:

Download the App: Get MuniMobile from the App Store or Google Play.

Create an Account: Sign up using your email or mobile number.

Choose Rider Type: Select your category—Adult, Senior/Disabled/Medicare, Youth, or SF Access.

Select Fare: Opt for a Single Trip Fare for Muni Bus & Rail, Cable Car, or choose Passports.

Purchase Tickets: Decide on the quantity you need and complete your purchase with your preferred payment method.

Activate Before Boarding: Make sure to activate your ticket before you board or pass through the fare gates.

Use Offline: Your tickets can be activated and used even without an Internet connection.

Manage Tickets: Store and manage multiple tickets on your phone for future trips.

Set Up Auto-Refresh: Keep the app set to refresh for the latest real-time transit updates.

Get Help: For any assistance, check out the MuniMobile FAQ page or navigate to the app's help section.