FlySmart

A mobile application from the Malaysian Aviation Commission (MAVCOM).

Travel smarter and with confidence, knowing your passenger rights are safeguarded with the new FlySmart mobile app.

The Malaysian Aviation Commission (MAVCOM) is proud to elevate your travel experience with the FlySmart mobile app. Set up a consumer account by simply entering your email, name, and phone number**, and journey with assurance—your rights protection is just a tap away!*

By registering on FlySmart, travelers can submit complaints* to MAVCOM about flight service issues, non-compliance, or violations encountered during air travel. Instantly capture photos and attach documents to support your report. Get notifications as your complaint advances from start to resolution and monitor its status in real time via the Case History list.

Stay informed with travel updates such as national flight disruptions, breaking travel alerts, and key travel events—all delivered directly to your FlySmart app. With easy access to the FlySmart website and Facebook page, passenger rights information is always within reach.*

Download and install the FlySmart mobile app today. Travel smart—travel with FlySmart!

*A continuous internet connection is required.

**Your personal data is used solely for handling complaints through MAVCOM.

**Please see the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/

What's New in Version 2.5.4

Last updated on Oct 20, 2024

1) New features
- Travel Advisory
- Know Your Rights
- Account Deletion
- Refund Process
2) Bug fixes
3) Enhanced design