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FLS MOBILE FLOW EDITION

Business
7010.1090.80694
15.7 MB
by FLS GmbH
Android 6.0+
May 09,2025
Package Name: com.fastleansmart.mobileflow

4.3

Application Description

Experience dynamic real-time scheduling with a permanent connection to your employees through FLS MOBILE FLOW EDITION. Our innovative mobile field service solution harnesses the power of digitization to support your on-site teams, making their work quick, easy, and efficient without adding extra workload.

The FLS MOBILE App (FLOW EDITION) offers transparent, paperless call processing, enhancing efficiency across the entire service process. This allows your field service team to focus on what matters most – delivering exceptional customer satisfaction.

From timely notifications about the arrival of engineers or deliveries at customer locations via text message to live on-route tracking, we minimize waiting times for your customers. Integrated with dynamic route scheduling via FLS Real-Time-Scheduling, our system ensures maximum agility, enabling seamless integration of same-day and ad-hoc requests into the route schedule.

Take your field service operations to the next level with FLS MOBILE FLOW EDITION. If you're already using or planning to adopt BPMN standard process modeling, you can easily transfer these processes to your field service app. This integration offers an intuitive, user-friendly experience, tailoring queries and process steps to meet the specific needs of each service case.

Features at a Glance

BPMN Workflow Tool Set: Effortlessly map and flexibly compile workflow processes in the BPMN standard, enabling quick and compact digitization of processes.
User and Role Reference: Provides clear, simple, and self-explanatory user guidance, supporting the skill set of engineers/drivers and minimizing errors during execution.
Data Transmission: Sends all necessary data for deployment, including customer, object, and material data, to the engineer’s device, supporting offline, online, and hybrid scenarios.
GIS Mapping: Integrates with mapping services like Google Maps or custom GEO systems for efficient navigation.
Easy Integration: Facilitates easy integration of partners and service providers through link sharing.
Staff Radar: Displays nearby engineers, allowing for quick assistance during service calls.
Push Notifications: Sends real-time alerts to engineers, especially in emergencies.
Automated Customer Notification: Keeps customers informed with estimated time of arrival (ETA) updates via text message or email, including live on-route tracking options.
On-Premise Data Recording: Captures call and feedback data on-site, whether online or offline.
Independent Appointment Scheduling: Allows field engineers to set binding appointments, integrated with FLS Real-Time-Scheduling.
Checklist and Report Management: Records checklists, reports, and updates to master data.
Comprehensive Information Provision: Supplies all relevant details about the scope and content of work, deadlines, and customer and machine/system data.
Real-Time File Exchange: Enables the attachment and direct transfer of files in common formats (e.g., photos, Word, Excel, PDF) to your ERP/CRM system.
Customizable Reports: Offers individually designable customer and call reports.
Audit-Proof Signatures: Records signatures post-deployment for both customers and engineers.
Mobile Time Recording: Tracks activities and absences directly from the mobile device.
Mobile Materials Management: Manages van stocktaking, material bookings, reordering, and transparent recording of material exchanges between colleagues.

Displays and manages material groups, locations, storage facilities, and inventory.
Handles serialized materials.
Records material movement.
Facilitates purchase or restock requests.

For any questions or to learn more, reach out to us at +49 431 239 710 or via email at [email protected].